From first call to a plan you can follow.

Someone on the team talks with you during working hours: Monday to Friday 9:00 am to 6:30 pm at both centres. Saturday hours differ by centre: 9:00 am to 1:30 pm at Kalyan Nagar, and 9:00 am to 6:30 pm at Dr. Shivarama Karanth Nagar. You don’t need the right words or a referral. Tell us about your child the way you’d tell a friend. “He isn’t talking yet.” “She’s not like the other children in class.” That’s enough.

If you have reports already, from a paediatrician, a school, or another therapist, keep them handy. They help us see the whole picture. Prefer to write? WhatsApp or email us on +91 70225 30530 / contact@cstbangalore.com. We read messages during working hours, and we’ll come back with questions rather than a sales pitch.

On the call, the team listens to what you describe and decides the useful first appointment with you: a consultation, or a fuller assessment if the picture calls for it. We explain what each can tell you, and its price, before a time is agreed. You don’t need a referral or a diagnosis to get this far. The first conversation is free, and it commits you to nothing.

Some questions can be answered in a consultation (₹1,000), a focused conversation with a clinician about your child and what you’re seeing. When a fuller picture is needed, the therapist recommends a detailed evaluation, a different service at a different price: typically ₹2,500–₹4,000+. We always explain what an assessment can and cannot tell you before you book it.

This is a clinical decision, made with you. It isn’t a gate, and it isn’t an upsell. It’s the difference between a plan and a hope.

If therapy is right for your child, we put the plan in plain language before the first session: what we’re working toward, which therapist your child will see, and what you can do between sessions. Every plan is different, because every child is. Our work is custom made, child to child.

Session frequency is set by the therapist and you together, not by a template. We agree the days and times that work for your family, and the fee for each session is confirmed before anything begins. Mornings are usually easier to book, and the after-school block is the busiest.

Sessions sit inside our one shift (Monday to Friday 9:00 am to 6:30 pm; Saturday hours differ by centre), with the after-school block the busiest. Mornings are quieter, and usually easier to book.

We work in four-month cycles. About once every four months, we sit down properly: what has changed, what hasn’t, and what’s next. Most children need more than one four-month cycle, and that is normal; each review shows where things stand and decides what the next cycle should focus on. The cycle ends with a formal progress and evaluation report, sent as a soft copy. It is part of the regular service and carries no extra charge. Goals change as your child grows, and that’s why we review them. If something isn’t working, we say so and change the plan, rather than let it drift.

If you need something beyond that cycle report, such as an additional detailed report, a current-status report, or a new evaluation for a doctor or a school, that is a separate service and may carry a fee, explained before it is done. Reports from an assessment run on their own timeline: a short report takes about a week, and a detailed evaluation report about two weeks. Additional and out-of-cycle reports have a minimum 15-day turnaround. We share reports with anyone outside the practice only with your consent.